Help for parents and caregivers
We help you find answers, big and small, so your little one can keep learning honesty, empathy, and courage by the river.
Help with the app in 5 minutes or less
Quick fixes for sign-in, playback, and device questions so storytime stays peaceful.
Try tapping "Forgot password" on the login screen and follow the email link. If that doesn't work, check that you're using the email address you signed up with. Still stuck? Write to email@mybusiness.com and we'll sort it out together.
Wondering about the stories?
Explore the river with Jesus and the otters, then find answers to your content questions.
All the animated stories live on the stories page, right on our site. Just head there and press play. They're built to work smoothly on phones and tablets, so story time can happen anywhere.
Keep little ones safe, on your terms
Your family's safety comes first. Here's how the parent gate works and what happens with your data.
The parent gate keeps young children inside the storytime area and out of account, payment, and settings pages. It takes a small task only a grown-up can complete, so little ones stay where it's safe.
Items that last beyond story time
Answers about Jesus & Otters shirts, coloring books, and other goodies delivered through Printify.
Orders ship from our Printify partners, so tracking updates come straight from them. Check your email for a shipping notice, or visit the Printify order portal and enter your order number.
Still wondering where to turn?
We're right here. Email us anytime, and we'll get back to you as soon as we can. Simple questions or big ones, we're happy to help.
Enquiries
email@mybusiness.com
Phone
+12345678900